Terms and Conditions

Terms & Conditions

Stache Coffee Company’s coffees primarily are roasted to a medium roast to highlight the beans unique flavors. All coffee is sold in whole bean unless otherwise requested under the “Grindz & Beanz” prompt. If no selection is made, whole beans will be sent for customer’s order. 

Copyright Notice

All content appearing on this Web site is the property of: STACHE COFFEE COMPANY Copyright © 2019 STACHE COFFEE COMPANY. All rights reserved. As a user or visitor on the website, you are authorized only to view, copy, print, and distribute documents on this Website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2019 STACHE COFFEE COMPANY. All rights reserved.

Trademarks

All brands, products, services, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a brand, product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by STACHE COFFEE COMPANY. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of STACHE COFFEE COMPANY or any third party, except as expressly granted herein.

Terms of Use

Stache Coffee Company’s (i.e., www.stachecoffeeco.com & www.Statchecoffee.com) website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. STACHE COFFEE COMPANY and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if STACHE COFFEE COMPANY believes that customer conduct violates applicable law or is harmful to the interests of STACHE COFFEE COMPANY and its subsidiaries. All Stache Coffee Company’s coffees are seasonally grown. As such,  any such blended coffees provided by Stache Coffee Co. such as “Stachespresso” four bean espresso blend, any other multiple bean/ blended coffees or any combination of beans, may, at any time have one or all of the combination of beans be exchanged for a similar tasking coffee bean at any time without notification of end-user, customer or retail establishment. 

Currently, Stache Coffee Company’s roastery, located at 403 Via El Centro, Oceanside, Ca 92058 is “NOT OPEN TO THE PUBLIC” and all “Pick-up Orders” will be by appointment only. 

Privacy Policy

Stache Coffee Company is committed to protecting your privacy and safeguarding your information while visiting and purchasing any of our products on our website. We continue to ensure your purchases from our business, and the use of all purchases of our products or services are manufactured, packaged, and sold by the highest health and safety standards for our customers. 

What This Privacy Policy Covers

This policy covers how Stache Coffee Company treats personal information that Stache Coffee Company collects and receives, including information related to any products and services available on this Website. Personal information is defined as information about you that is personally identifiable, such as your name, mailing address, email address, or other contact information, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that Stache Coffee Company does not own or control or to people that Stache Coffee Company does not employ or manage.

This policy does not apply to non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any lawful purpose.

Information Collection and Use

You can generally visit our Website without revealing any personal information about yourself.

Stache Coffee Company collects personal information when you purchase a product from Stache Coffee Company when you use any of Stache Coffee Company online social media pages, and when you enter Stache Coffee Company promotions, discounts or special offer codes.

When you register, we ask for information such as your name, alternate email address, zip code, and contact information. Once you register with Stache Coffee Company, you are not anonymous to us.

Stache Coffee Company collects information about your transactions with us, including information about your personal information provided for purchases online or inquiry through our “Contact Us” page.

• Stache Coffee Company may automatically  receive and record information on our server logs from your browser,  including your IP address, Stache Coffee Company cookie  information, and the page you request.

Stache Coffee Company uses information for the following general purposes: to customize our website, advertising, and content; to fulfill your requests for products and services; to improve our services and customer relations; to contact you, and to conduct research.

Minors

Persons under the age of 13 may not purchase Stache Coffee Company products or services. For products or services offered online, via Skype or e-mail, we ask that minors have a parent or guardian create a Stache Coffee Company account that will serve as a family account.

Stache Coffee Company will not contact persons under the age of 13 for marketing purposes without a parent’s permission.

Stache Coffee Company does not ask persons under the age of 13 for more personal information, as a condition of participation, than is reasonably necessary to use a given product or service under the family account.

Information Sharing and Disclosure

Stache Coffee Company does not sell, rent, or share personal information about you with other people or non affiliated companies except to provide services that you have requested when we have your permission, and under the following circumstances:

                       o We provide the information to trusted partners and affiliates who work on behalf of or with Stache Coffee Company. These companies may use your personal information to help Stache Coffee Company communicate with you about offers from Stache Coffee Company and our marketing partners and affiliates. However, these companies do not have any independent right to share this information;

                       o We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or to defend against legal claims;

                       o We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Stache Coffee Company Terms of Service, or as otherwise required by law;

                      o Stache Coffee Company may display targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view or click on targeted ads meet the targeting criteria.

                     o Stache Coffee Company will not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad, you are consenting to the possibility that the advertiser will assume that you meet the targeting criteria used to display the ad.

                     o We will transfer information about you to our successors and assigns if Stache Coffee Company is acquired by or merged with another company, or if Stache Coffee Company sells all or substantially all of its assets to another company, or if a controlling interest in Stache Coffee Company is transferred or sold to another company. In this event, Stache Coffee Company will notify you before more information about you is transferred and becomes subject to a different privacy policy.

Cookies

• Stache Coffee Company may set and access cookies on your computer.
• Stache Coffee Company may let other companies that show advertisements on some of our pages set and      access their cookies on your computer. Other companies’ use of their  cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Stache Coffee      Company cookies.

Your Ability to Edit and Delete Your Account Information

• You can edit your Stache Coffee Company account information at any time.
• We reserve the right to send you certain communications relating to Stache Coffee Company, such      as service announcements, administrative messages, and newsletters, which   are considered part of your Stache Coffee Company account, without offering you the opportunity to opt-out of receiving them.
• You can choose to have Stache Coffee Company delete your record after account cancellation. Some      information may remain archived in our system records after your account   has been deleted.

Confidentiality and Security

• We limit access to personal information about you to employees whom we believe reasonably need to come  into contact with that information to provide products or services to you      or in order to do their jobs.
• We have physical, electronic, and procedural safeguards to protect personal information about you.
• Your Stache Coffee Company  account information is password-protected.
• In certain areas, Stache  Coffee Company uses industry-standard SSL-encryption to protect  sensitive data transmissions.
• Stache Coffee Company encourages   our clients to use SSH and SCP (secure Telnet and FTP) programs in order  to better safeguard customer data.

Changes to this Privacy Policy

• Stache Coffee Company  may update this policy. We will notify you about significant changes in  the way we treat personal information by posting a notice to our Facebook page or by sending a notice to the primary email address specified in your   Stache Coffee Company account.

For California Users

• The California Civil Code  requires a business with whom a California resident has an established      business relationship to disclose to such residents, upon their request:  (1) the types of personal information the business shares with third parties for the third party’s marketing purposes, and (2) the identities   of the third parties with whom the business has shared this information  during the immediately preceding calendar year.
• If you are a California resident and would like to make such a request, please submit your request      via email to info@stachecoffeeco.com.

Please note that any users of Facebook, Instagram, Twitter, Tumblr, YouTube, and any other Social Media Users:

When visiting one of our social media pages, and when posting information to or otherwise communicating via any one of our social media pages, your activities online are subject to the Privacy Policy of the specific social media website which you are visiting, which may contain terms and conditions different from Stache Coffee Company Privacy Policy. Please see the following pages for further details:

• Facebook’s Privacy Policy: http://www.facebook.com/about/privacy;
• Instagram’s Privacy Policy: https://help.instagram.com/402411646841720;
• Twitter’s Privacy Policy: https://twitter.com/privacy;
• Tumblr’s Privacy Policy: https://www.tumblr.com/privacy;
• YouTube’s Privacy Policy: https://www.youtube.com/yt/about/policies/#community-guidelines.
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Questions and Suggestions
If you have questions or suggestions, please contact us at info@stachecoffeeco.com..

Shipping and Delivery

**FREE SHIPPING ON U.S. ORDERS OVER $99.00**

Orders over $99.00 qualify for free shipping within the continental U.S. to include Alaska, Puerto Rico, and Hawaii. Any incentives on this site are subject to change at any time upon the discretion of Stache Coffee Company. Please Visit our contact page and reach out to us for more information or questions.

Customer’s orders are processed within 1-2 business days | Most Orders placed after 1:00 p.m. PST start the fulfillment period the following business day | Most Orders placed before 1:00 p.m. PST state the fulfillment period the same day

All coffee is roasted-to-order. Once order(s) processed, it will be shipped during regular business hours, Monday through Friday, 9:00 a.m. to 5:00 p.m., and on Saturday 9:00 a.m. to 12:00 p.m., excluding all holidays whereby regular postal services are close.

STACHE COFFEE COMPANY ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, STACHE COFFEE COMPANY ships merchandise to Canada and Mexico, and many other international countries.. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

U.S. Shipping Methods

Average shipping for U.S. Shipping is approximately 2-3 business days | Orders within the U.S. are shipped using USPS Priority and USPS First-Class | Shipping carrier will be determined, generally, by Stache Coffee Co. at the time of shipping based on customer’s delivery address and quickest delivery time as possible.

Canada & Mexico Shipping Methods

Average shipping for Canada is approximately 10-15 business days. | Generally, all orders are shipped using USPS International First Class and USPS International Priority Mail

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. STACHE COFFEE COMPANY is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Note: All products are listed in USD and international orders may be subject to additional customer fees. Any and all duties, taxes, and carrier brokerage fees incurred during the shipment process or thereafter are not included in your order amount at checkout. Customers are solely responsible for any and all additional duties, taxes, or carrier brokerage fees, or any other additional fees or taxes incurred by parcel or product sold.

International Shipping Methods

Average international shipping arrivals are approximately 7-20 business days | Generally, all orders are shipped using USPS International First Class and USPS International Priority Mail

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. STACHE COFFEE COMPANY is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Note: All products are listed in USD and international orders may be subject to additional customer fees. Any and all duties, taxes, and carrier brokerage fees incurred during the shipment process or thereafter are not included in your order amount at checkout. Customers are solely responsible for any and all additional duties, taxes, or carrier brokerage fees, or any other additional fees or taxes incurred by parcel or product sold.

Shipping Times

**Stache Coffee Company cannot account for vendor or parcel carrier delays that may unexpectedly occur**

The following are current options which may be change at any time at the discretion of Stache Coffee Co.: 

United Parcel Service (UPS) 

UPS Ground |Delivery in 1-5 business days (based on distance to destination)

UPS Second Day Air| Delivery in 2 business days (typically by end of day)

UPS Three-Day Select | Delivery in 3 business days (by end of day)

UPS Next Day Air Saver | Delivery by next business day (typically by 3:00 p.m.)

UPS Worldwide Express | Delivery in 1-3 business days (by 10:30 a.m. or 12:00 noon)

UPS Worldwide Expedited | Delivery in 2-5 business days (by end of day)

UPS Worldwide Express Plus | Delivery in 1-3 business days (typically by 8:30 or 9:00 a.m.)

UPS Saver | Delivery in 1-3 business days (by end of day)

UPS Standard | Delivery day defined by date scheduled (by end of day)

United States Postal Service (USPS)

USPS Retail Ground | Delivery in 2-8 business days for non-urgent and oversized packages

USPS Priority Mail | Delivery in 1, 2, or 3 business days

USPS Priority Mail International | Delivery in 6-10 business days

USPS Priority Mail International | Delivery in 6-10 business days

USPS Priority Mail Express International | Delivery in 3-5 business days

USPS Global Express Guaranteed (GXG) | Delivery in 1-3 business days

We look to delivery your order asap. As such, we check all delivery options to assure your shipment arrives as soon as possible based on where you are located.

Track your Order | After we have Fulfilled your Order, we will send you an email with the USPS Tracking Number.

In-Person Pickup & Delivery

Orders are ready within 1-2 business days of online payment. This option require that you provide instructions or customer may contact Stache Coffee Co. via email or phone to provide further instructions for receipt of customer’s orders. Stache Coffee Company’s Roastery located at 403 Via El Centro, Oceanside, Ca 92058, is NOT OPEN TO THE PUBLIC and requires customers to make an appointment to pick up order. 

Pickup Orders| A Stache Coffee Co. representative will contact customer upon completion of customer’s order and is ready for pickup via customer’s personal phone number provided from online order or by email. 

Delivery | All deliveries require a MINIMUM ORDER OF $50.00 | Please call for inquiries of FREE DELIVERIES FOR LARGE AND REGULARLY SCHEDULED ORDERS

Delivery within Oceanside (Free) | North San Diego County ($10) | South San Diego County ($15) | Orange County ($15)

Return Policy

All coffee products are naturally grown and processed. Imperfections or deficient in quality of such natural products are possible. Stache Coffee Company takes every precaution and measure to ensure the freshest roasted whole and ground coffees possible. 

If you find that you need a replacement for damaged or defective item, please contact Stache Coffee Co. at Contact Us.

Note: Item request for return after Fifteen (15) days of initial purchase date will NOT be refunded.

Shipments deemed undeliverable are eligible for a Full-Refund for the product ordered MINUS SHIPPING COSTS and a 2% processing fee, or we can re-ship for additional shipping fees.

If you are not entirely satisfied with your purchases, no stress, let us make it right!

To return, Contact us via our website at “Contact Us” page, and we will send you a return form to fill out via email.

Once you receive our return form àmake sure to fill out with correct customer’s name, address, order number etc..

Mail return to:

Stache Coffee Co.

ATTN: Returns

Order Number #

403 Via El Centro

Oceanside, CA 92058

USA

-Stache will not be responsible for return shipping charges and we request that you use a postal service with a trackable method for the mail return

-Contact us via phone or email immediately if or when you intend to return unwanted items.

-Whole Bean Coffee or Ground Coffee CANNOT be returned or exchanged unless unopened. Return must be within Seven (7) days of receipt of package, and seal must be completely intact for refund to be issued.

- All Merchandise or other items returned to us after Fifteen (15) days of purchase without contacting Stache Coffee Company prior to the return are ineligible for refund.

- Stache Coffee Co. is not responsible for any products lost, stolen, misrouted, or undelivered shipments, or shipments seized by customs.

Sales Tax

STACHE COFFEE COMPANY charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Shipping Stache Coffee Co. products from Oceanside, CA.

Warranties

The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. STACHE COFFEE COMPANY makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Website or Content, or the suitability, functionality, or operation of this Website or its Content. By using this Website, you assume the risk that the Content on this Website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements.
 

STACHE COFFEE COMPANY SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT WITH RESPECT TO THESE WEBSITE, IT’S PAGES, AND CONTENT THEREIN. IN NO EVENT WILL STACHE COFFEE COMPANY BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

-- OR Depending on State -- The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by STACHE COFFEE COMPANY.

The references and descriptions of products or services within the Website materials are provided "as is" without any warranty of any kind, either express or implied. STACHE COFFEE COMPANY is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Website or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not STACHE COFFEE COMPANY.

The inclusion of material on this server does not imply any endorsement by STACHE COFFEE COMPANY, which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although STACHE COFFEE COMPANY tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Miscellaneous

VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. STACHE COFFEE COMPANY and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of STACHE COFFEE COMPANY shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and STACHE COFFEE COMPANY with respect to this Web site. 

The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and STACHE COFFEE COMPANY with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by STACHE COFFEE COMPANY. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.